What happens if you break a contract with tmobile

Cite Their Change in Your Contract Buried into the contract of every mobile phone provider is a clause that says they can change the contract at any time. Essentially, any change that potentially increases your costs can be considered materially adverse. When they change the terms of their contract, they have to give you 30 days notice.

You then have 14 days to invoke the clause. While you could wait until they notify you of a future change, it is also possible that you missed the last notification or were never properly notified. If you can find a part of town where your phone uses roaming mode, go there and make lots of calls.

Trade Plans If you can find someone you know who is willing to take over your plan, you can actually change the financial responsibility of the contract.

If they do come up with it, you can proceed with the next step. If this happens, you can simply file a case against them in small claims court.

Unless T-Mobile hires a lawyer to travel to your jurisdiction, you will win by default. New to T-Mobile? Can we fix this? An alternative plan may be a better option if you need to lower your monthly costs - check out the Find the right plan for you for details.

As you use the Services, we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information, some of which is considered CPNI under federal law.

Please take a moment to review our Privacy Policy, available at sprint. Under federal law, you have the right and we have a duty to protect the confidentiality of your CPNI. Back to top How can I use my device, number and email address? Check with your manufacturer to determine whether there are any warranties on your Device. Your Device is designed to be activated on our network and in other coverage areas that we may make available to you. We do not guarantee that any port or transfer of your phone number will be successful.

For more information, please visit sprint. Back to top What if I bring my own device? Sprint allows you to bring a Device that you already own to be activated on the Sprint Network. Just as with any other device, if you bring your own Device to be activated on the Sprint Network, Sprint is not responsible for your Device, including whether your Device works correctly. Back to top What about the apps I download?

Are you going to download all your favorite apps onto your new Device? Of course, you are!! We want you to know that when you download or use certain applications, programs, Devices, and services, you may be required to accept terms specific to those items.

Generally, the terms will come from the app developer, software licensor, etc. Any terms for third party apps are between you and the third party. When you use these items, you are agreeing that they may access, collect, use, or disclose your personal information and that Sprint may disclose your information—including location information—to a third party. Back to top Where and how will my device work?

Our coverage maps are available at our authorized retail locations and on sprint. Our coverage maps show our coverage estimates using Services outdoors under optimal conditions. Service speeds are not guaranteed, and depend on the Service purchased as well as other factors, such as your Device, your location, structures, buildings, weather, geography, topography, server speeds of the websites you access, network problems, network or internet congestion, software, signal strength, actions of third parties, etc.

While your Device is receiving a software update, you may be unable to use your Device in any manner, including to call , until the software update is complete.

Back to top What about roaming Off-Net? Whether your Device can roam depends on your Device, your Services, and the availability of roaming coverage. Certain Services may not be available or work the same when roaming for example, data Services, voicemail, call waiting, etc. Separate charges or limits for voice or data Services may apply while roaming. Back to top What about using data services? We have no control over the Content that you access on your Device. Content from third parties may also harm your Device or its software.

We are not responsible for any Content, any damage caused by any Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device.

For more information on Content and restrictions on Content, see your service plan details. Content stored on a Device, transmitted over our networks, or stored by Sprint may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Content provided by our vendors or third parties may be cancelled or terminated at any time without notice to you, and you may not receive a refund for any unused portion of the Content.

You cannot violate these Terms. Our data services are designed for use with your Sprint Device for reasonable and non-continuous internet access such as web surfing and non-continuous downloading, streaming, gaming and other personal internet access services.

You may tether your Sprint Device to other lawful devices pursuant to the allotments contained in your plan for use of your Device as a hotspot or when the Device and plan are specifically intended for that purpose for example, 4G Hotspots, wireless routers, Data Link, etc. Back to top What about our billing relationship?

You agree that, for attempts to collect unpaid past due charges, Sprint and any of its agents may contact you at any mailing address, telephone number, cellular phone number, email address, or any other electronic address that you have provided, or may in the future provide, to Sprint.

You agree and acknowledge that any e-mail address or any other electronic address that you provide to Sprint is your private address and is not accessible to unauthorized third parties.

For attempts to collect unpaid charges, you agree that in addition to individual persons attempting to communicate directly with you, any type of contact described above may be made using, among other methods, pre-recorded or artificial voice messages delivered by an automatic telephone dialing system, pre-set e-mail messages delivered by an automatic e-mailing system, or any other pre-set electronic messages delivered by any other automatic electronic messaging system.

Back to top Do I have a software license for the software on my device? Sprint grants you a non-exclusive and non-transferable license or sublicense to use software, in accordance with the applicable software licensing terms. No rights are granted to source code. You cannot use any software on behalf of third parties or for time share or service bureau activities and cannot reverse engineer, decompile, modify, or enhance any software.

Sprint may block or terminate your use of any software if you fails to comply with applicable licensing terms. Sprint may revoke this license at any time.

Back to top How do location-enabled services work? By using various technologies to locate your Device, we can provide enhanced emergency services and optional location-enabled services provided by us or a third party. You agree that any authorized user may access, use, or authorize Sprint or third-party location-enabled applications through the Services.

If you activate location-enabled services for Devices used by other authorized users, you agree to inform the authorized user s of the terms of use for location-enabled applications and that the Device may be located. Back to top Is calling or other emergency numbers different on my device? Public safety officials advise that when making or other emergency calls, you should always be prepared to provide your location information.

Depending on a number of factors for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc. Sometimes, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Even when available, however, E does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located.

Some Devices have a safety feature that prevents use of the keypad after dialing —you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls. Back to top What if my device is lost or stolen? Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft.

A lost or stolen Device does not affect your Term Commitment, and you will still be responsible for an Early Termination Fee if you terminate Services early. You will still be responsible for any lease or installment billing obligations, as well as any monthly recurring charges associated with the Service on your Device after you notify us of the alleged loss or theft.

You agree to cooperate if we choose to investigate the matter provide facts, sworn statements, etc. Back to top Is there a warranty on my services? Back to top Is Sprint responsible for certain problems? You agree that neither we nor any third party involved in providing Services are responsible for any damages, delay, interruption or other failure to perform resulting from: a providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage for example, dropped, blocked, interrupted Services, etc.

We want you to be happy with your Sprint Services. If, for some reason, we cannot resolve your concern to your satisfaction through calls to our customer care, you and Sprint each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below.

If we cannot resolve the dispute despite our good-faith efforts, you and Sprint agree that we will resolve the dispute through binding individual arbitration or in small claims court, instead of courts of general jurisdiction.

Back to top. Mandatory arbitration and waiver of class action You and we each agree that any and all claims or Disputes as defined below will be resolved by binding arbitration or in small claims court.

In addition, you and Sprint agree that any proceedings will be conducted on an individual, non-representative, basis, and not as a class, representative, mass, or consolidated action. You agree that, by entering into this Agreement, you and Sprint are waiving the right to a trial by jury or to participate in a class action or representative action.

This agreement to arbitrate is intended to be broadly interpreted. In arbitration, there is no judge or jury. Instead, a neutral third-party arbitrator resolves Disputes in a less formal process than in court. Disputes also include, but are not limited to, claims that: a you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; b you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or the Agreement; or c that Sprint brings against you.

Sprint will provide you a designated representative to work with to try to resolve your Dispute to your satisfaction. You and Sprint agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within sixty 60 days of receipt of the Notice of Dispute, you or Sprint may commence an arbitration proceeding or small claims action. If we believe that any claim you have filed in arbitration or in court is inconsistent with this limitation, then you agree that we may seek an order from a court determining whether your claim is within the scope of this class action waiver.

If a court or arbitrator determines in an action between you and us that any part of this Class Action Waiver is unenforceable with respect to any claim, the arbitration agreement and Class Action Waiver will not apply to that claim, but they will still apply to any and all other claims that you or we may assert in that or any other action.

What happens if someone sues Sprint based on something you actually caused? You agree to indemnify, defend, and hold Sprint and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service; failing to provide appropriate notices regarding location-enabled services; failure to safeguard your passwords, backup question to your shared secret question, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party.

The carrier advertises that its plans do not have any hidden fees; however, the lawsuit says that there is an early termination charge. According to the lawsuit, customers purchasing mobile phones and no-contract plans via T-Mobile get into two separate agreements: one for the phone and the other for a service plan.

If a customer cancels a service plan agreement, T-Mobile wants the customers to pay the balance of the full price of the handset they purchased along with the service plan. Farhi claims that T-Mobile did not make this fact clear to him when he purchased four handsets and signed for a monthly service plan from the carrier in June Thus, T-Mobile has a practice of illegally accelerating contracts and attempting to collect illegal charges from consumers that are not owed," the lawsuit states.

The lawsuit alleges that the carrier has violated Florida consumer-collection laws and the state's deceptive and unfair trade act by demanding the entire payment of the devices before the due date.